Access and accounts
Lost passwords, shared accounts, excessive permissions or a compromised mailbox can quickly block access to useful information.
When IT stops, the whole company slows down.
Email outage, business software down, uncertain backups, missing provider: Puzzledge helps SMBs anticipate incidents, restore critical services and make IT more reliable over time.
What an IT interruption really costs
The cost is not only the repair. It is lost time, waiting clients, hard-to-recover data and decisions made under pressure.
Backups and data
A backup feels reassuring until you need to restore a client file, a database, quotes or invoices.
Business tools
Scheduling, invoicing, client tracking, key workstations or local networks can stop the team from working when they fail.
Security incidents
Phishing, suspicious accounts, infected devices or ransomware require fast isolation, prioritization and recovery.
Prevention, continuity, recovery
Four practical steps: anticipate, limit interruption, restore the essentials, then make the system more reliable.
Prevent
Identify weak points before they stop operations.
Maintain activity
Reduce interruption when something does happen.
Recover
Bring critical services back online.
Improve
Fix the causes and strengthen prevention.
Be prepared before pressure arrives.
A first conversation to identify what could block your activity and decide what to handle first.
- Simple first exchange with no commitment
- Remote or on-site depending on the context